Board of Directors

Board of Directors


President - Wei Hsiao



Wei Hsiao is a cultivator and people leader who is passionate about developing high performing teams to deliver customer-centric business outcomes through lean development, human-centred design and analytics. He relishes the challenge of encouraging organisations to become more customer-centric in their strategic decision making.

Wei is currently the Business Analytics Chapter Lead at New Zealand Post. As the Chapter Lead, he is dedicated to improving the craft of Analysis and the development of Business Analysts. Before joining New Zealand Post, he spent most of his career consulting large, complex organisations on their transformational programmes.

Passionate about social change and a multi-cultural New Zealand, Wei co-founded Pasifika Technology Professionals a network of Maori and Pasifika working in Information Technology. He was a former Business Development Manager for the New Zealand China Trade Young Associates, promoting trade and investment relations between New Zealand and China.

A trainer, mentor and coach. Wei is an accredited trainer for ICAgile™, certified Scrum Master (PSM™) and Product Owner (CSPO®). He is also a member of Agile Auckland, and holds a Bachelor of Law and is an admitted Barrister to the High Court of New Zealand.
Please contact Phil with any questions or feedback at 

Please contact Wei with any questions or feedback at or LinkedIn - he will be more than happy to help!


Secretary - Mark Keith



Mark landed his first official business analyst role by chance. The profession is a natural fit for Mark – he enjoys the opportunity to engage with people and take them on a journey from where they are, to where they want to get to.
Mark enjoys the international BA speaking circuit, mentors emerging business analyst talent through the Master of Professional Business Analysis and run a business consultancy firm offering business analysis services.
As Secretary, Mark will contribute to the effective governance and administrative management of NZ chapter meetings and activities.
In his spare time Mark enjoys tramping with his family.

Contact Mark at or LinkedIn for enquiries


Treasurer - Susan Taylor


Susan Taylor
Susan is an experienced business analyst working exclusively in the Wellington market for the last 13 years, after an extended OE that included in New York, Boston, London and the Cayman Islands. Susan's  initial career as a Chartered Accountant provided experience in financial systems definitions, EDP Audit, financial accounting (predominantly in tax havens) and multiple accounting, investment & financial trading system implementations. The systems accounting work sparked Susan's passion for process improvement, automation, using technology for good, and just making things better  - which led her to business analysis. 

Susan has been an IIBA member since 2012, obtained her Certified Business Analysis Professional™ (CBAP®) qualification in 2016 and joins the board in 2018.

Susan is pleased to use her past experience in accountancy in her role as Treasurer. However, she is more excited to be an active member of the board in a wider role. She is passionate about ensuring the wider community of people that use business analysis skills on a day-to-day basis see the value of being part of the IIBA community

Contact Susan at or LinkedIn for enquiries


VP Sponsorship - Lili Saseve



Lili's career in telecommunications and logistics has given her great experience working alongside and leading diverse teams both internally and cross-functionally however, Lili's MBA journey provided her with the insight to grow on a personal level to identify who she is and what she stands for. Pivotal to this has been Lili's Samoan heritage and she acknowledges her family and cultural upbringing have influenced her ability to engage with individuals from other cultures and to appreciate the multi-ethnic differences present in businesses today.

As an older sibling, and now parent, Lili has always held a genuine passion for helping people and pride herself on her ability to examine the information and effectively communicate over multicultural and diversity barriers. As a coach and mentor for graduates and employees, Lili has often highlighted the merits of ‘walking in another person’s shoes as being the best way to develop empathy and an appreciation of behaviours, challenges and way of life. Lili's belief is this logic can be beneficially applied in both personal and professional context.

Lili recognises serving on the board of IIBA NZ provides an opportunity to extend her own experience as a Business Analyst and, having worked across various projects and as the lead in her previous role, Lili believes she has what it takes to encourage membership and provide representation on IIBA NZ Board in both diversity and inclusiveness.

On a professional level, Lili has a strong network of colleagues across various industries and see's this playing well to support the VP Sponsorship portfolio and enable working more closely with these networks to grow sponsorship and raise the visibility of Business Analysis as a career option and pathway for business graduates, professionals and particularly ethnic minorities including Maori and Pacific Island professionals.

Lili is a proud Polynesian female who embodies the present and future of New Zealand, a face that showcases diversity and gender inclusivity. Lili is excited to have an opportunity to use her experience and networks (both established and new) to promote the merits and diversity of thought that represent analysis practice in Aotearoa.

Contact Lili at or LinkedIn for enquiries


VP Professional Development & Certification - Joseph Lapuz



Joseph brings over 14 years of experience as a Business Analyst and a passion for helping others gain professional qualifications.

Joseph is keen on agile coaching, BA capability training and mentoring and sharing his knowledge and skills. Although he does hate reading badly written BA documents. He loves Business Analysis best practices through the use of BABOK (and Agile Extension v2.0).

Joseph is helping business analysts worldwide (eg. Canada, India, Australia, New Zealand) in their CBAP and AAC journeys. Skyping them and giving advice and sharing documents.
Joseph will transition into the role in the second half of the year.

Contact Joseph at or LinkedIn for enquiries​


VP Marketing & Communications - Paul Benn (AdvDipBPM,DipBA, ACC - IIBA)



Paul started his career as a Business Analyst in South Africa after about 7 years working in the business side of organisations.  He hadn't considered being a business analyst until his manager approached him after a successful project, and asked if he would consider taking on a business analyst role. 
Since then his professional business analysis career has taken him to London, Copenhagen, and now Wellington New Zealand. 
Paul now has more than 24 years experience working as a business analyst across numerous projects involving share trading systems, data warehousing, mobile and web applications and many more.  Paul's passion for this profession saw him joining IIBA South Africa where he also discovered the joy of contributing to the development of a business analysis community. 

Paul has support professional development days, strategy development, chaired and spoken at conferences within the IIBA community.  This has given Paul exposure to many international speakers, mentors and authors that have all helped him develop and improve his own analysis skills. 

Paul is keen to join IIBA NZ and is excited to work with us to support our community, to collaborate, learn and pay forward so we can develop and grow the next generations of analysis professionals.

Contact Paul at or LinkedIn for enquiries about collaborating or contributing with the IIBA NZ Chapter.


VP Membership - Ryan Li



Ryan has been volunteering as an IIBA event organiser in Auckland since 2016. During this time he has gained a good understanding of the role the Chapter plays in the local BA community.  He's keen to continue to support NZ's business analysis community by applying his skills and experience learned as an event organiser to serve the ongoing development and opportunities for Chapter members.
Ryan has been an IIBA member since 2016 and currently works as an Agile Business Analyst at NZ Post.

Ryan holds CCBA and IIBA-AAC certifications and is also a certified Scrum Master.  As well as having event organisation experience Ryan is a trustee of a charitable trust so brings practical experience of working as a voluntary board member for a non-profit organisation.

Contact Ryan on email for membership enquiries or if you would like to support / volunteer for the IIBA,


Immediate Past President - Phil Cegreen



Phil is excited to lead the IIBA NZ Chapter and is keen to support members in developing their skillsets, knowledge and in gaining certification in the IIBA qualifications.
Phil is has worked for 20 years in IT, internationally in Europe and Canada and here in NZ, currently employed as a business analyst working in government and telecommunications. He originally started as a developer in business intelligence before eventually becoming a business analyst, gaining his Certified Business Analysis Professional™ (CBAP®) qualification in 2015.
Of particular interest to Phil is

  • to standardize the way we teach and provide knowledge to members in the practice of business analysis
  • leading and developing deeper partnerships with industry and educational institutions in New Zealand

Phil understands the value of learning and teaching through the IIBA, having taught many students through running IIBA Accelerators Study groups and has been a capability lead in charge of over 50 business analysts.
"I consider this an absolute honour to represent the needs of the New Zealand BA profession through the IIBA and want to make the most of this opportunity to get study groups working again across New Zealand including in remote areas. I also want people to reach out to us at the IIBA for help - we have a strong network to truly support BAs regardless of geography, level of knowledge and meeting people face-to-face through IIBA meetup groups."

Contact Phil at or LinkedIn for enquiries