Board of Directors

Board of Directors


President - Caio Diehl



Caio has an extensive experience in Business Analysis with more than 15 years of experience in different organisations and industries in New Zealand and overseas. Caio also has worked as a Project Manager and Product Owner and has delivered enterprise transformations recently in the supply chain and logistics industry. Caio is currently the Head of Solutions at Pamu and manages a cross-functional team of Business Analysts, Solution Architect and Development Team.

Caio is passionate about working with the community to share and discuss ideas. A hands-on technology leader who is engaged in building an environment of trust based on commitment, courage, focus, openness, and respect.

Contact Caio at or LinkedIn


Secretary - Joyce Ho



Coming from a test consulting background, Joyce has worked across various industries and has made her transition into the Business Analyst role. She is currently working as a Contract Business Analyst at a government organisation in New Zealand. She is also a certified Scrum Master (PSM). Joyce is passionate about people and improving digital IT product outcomes. 

In the office, she is known for her strong organisational skills and fun and friendly personality. She continues to bring this to her role as secretary.

Joyce loves to travel the world and experience different cultures where time permits.

Contact Joyce at or LinkedIn for enquiries.


Treasurer - Maggie Yildiz



Maggie is an accomplished Office Manager and Accounts Administrator, with a rich career history that spans over two decades in varied industries from car rentals to the food sector, and most
recently, in the electrical contracting industry.

She holds a master’s degree in marketing and management along with a graduate diploma in finance.

Well-versed in specialised accounting and administrative systems, Maggie is renowned for her calm and warm demeanour, underpinned by her expertise and skills.

Beyond her professional life, Maggie is a goal-oriented person who thrives on planning and achieving results.


VP Sponsorship - Cynthia Shum



Cynthia is currently a Senior Business Analyst in the Transport & Logistics Industry and loves the challenges that come with solving complex problems. 

Prior to transitioning to Business Analysis, she came from a test consulting background, working across different industries such as Telecommunications, Hospitality and Radio/Online media. 

Cynthia also holds a Bachelors degree in Computer Science and Information Systems and loves to connect the dots between Business Analysis, testing and understanding how IT solutions work.

Cynthia hopes to be able to support the Business Analysis community by helping them connect with each other and ensuring that our events provide value. 

Contact Cynthia at: or LinkedIn for any enquiries.


VP Certification and Professional - Fashola Olayinka Nurudeen



Fashola has expertise in Business Analysis, Product Management and Solution delivery with over 18 years of experience across multiple industries - Fintech, Telecoms, Utilities, Manufacturing, Consulting, Training and Technology companies working as Busina ess Analyst, Product Owner, Scrum Master, Engineering Manager and Product Manager.

Fash, as he is fondly called by his peers, is passionate about impacting knowledge, in the last decade he has trained hundreds of professionals, helping them with hands-on training to gain certification and achieving their dreams of transiting into a new career path.

Am here to help professionals develop new skills, leverage their current skills and help them figure out the next steps in order to find success in their career.



VP Marketing & Communications - Farbod Afshar 



Farbod has extensive experience in the world of business and marketing. He holds bachelor degrees in law and business. He practised commercial litigation in California and New Zealand before starting AV Consulting, a digital marketing firm specialising in digital strategy and online advertising. 

Farbod approach to work is being concise, brief, prepared and taking purposeful action. 

In his spare time (and sometimes during work), Farbod enjoys making YouTube videos, rock climbing, kickboxing and mixing electronic music. 

Contact Farbod at or Linkedin 



VP Membership - Direshen Naidoo



Diri has over 20 years of cumulative experience in the areas of Business Analysis & Consulting, Program & Project Management, and Client engagements for enterprise business solutions.

He has experience in handling Product to Market, Application Development & Infrastructure projects within multiple industries like Telecommunications, Financial services, Logistics and Health Insurance.
Diri is passionate about working with people to deliver successful outcomes.

Contact Diri by email at for membership enquiries or if you would like to support / volunteer for the IIBA,


Immediate Past President - Ryan Li 



Ryan has been a Business Analysis practitioner for nearly 15 years. Currently, he works as a Business Analysis Lead for NZ Post. He is a CBAP and also holds AAC and CPOA. 

Ryan has been volunteering for IIBA NZ Chapter since 2016. He was our VP - Membership between 2020 and 2022. 

Contact Ryan at or LinkedIn for enquiries.